Refund policy
1-Year Money-Back Guarantee
We stand behind every Guarded bracelet with our 1-year no-questions-asked money-back guarantee.
If the size doesn't suit you, if you don't like the bracelet, or if you're unsatisfied for any reason at all — we'll refund the full amount you paid. No questions asked. No return shipping needed.
How to request a refund
Email us at support@wearguarded.com with your order number. We'll process your refund within 5 business days. Refunds are issued to the original payment method and may take an additional 5–10 business days to appear on your statement.
What's covered
- Full purchase price of your bracelet(s)
- Any reason within 1 year of your purchase date
- No return shipping required
What's not covered
- Orders placed more than 1 year ago
- Shipping costs on orders that did not qualify for free shipping
- Bulk or wholesale orders (contact us for wholesale return terms)
Exchanges
Since each bracelet is custom-engraved, we don't offer traditional exchanges. If you'd like a different color or engraving, place a new order and request a refund on your original purchase.
Damaged or defective items
If your bracelet arrives damaged or defective, contact us immediately at support@wearguarded.com with a photo of the issue. We'll send a free replacement right away — no need to return the damaged item.